Terms of Service

1. About Moments

Moments is a social service designed to help people share personal moments, connect with friends, communicate, and interact through features such as:

• Personal profiles.
• Moments and photos.
• Comments and reactions.
• Friend relationships.
• Private messaging.
• Check-ins.
• Music sharing.
• Activity Moments.
• Other supported social features.

We may improve, modify, add, limit, or discontinue features over time.

2. Eligibility

You may use Moments only if you are legally permitted to use the Service under the laws applicable to you.

You are responsible for ensuring that you satisfy any applicable minimum-age or parental-consent requirements.

If applicable law requires consent from a parent or legal guardian before you may use the Service, you may use Moments only after obtaining that consent.

You may not use Moments if:

• You are legally prohibited from using the Service.
• Your account was previously terminated for serious or repeated violations and we have not authorized your return.
• You use the Service in violation of applicable law or these Terms.

3. Your Account

You must provide accurate and reasonably current information when creating and maintaining your account.

You are responsible for:

• Maintaining access to your account.
• Protecting your device and login credentials.
• Activities conducted through your account.
• Keeping your account information reasonably accurate.

You may not:

• Impersonate another person.
• Create an account using another person's identity without authorization.
• Misrepresent your identity in a deceptive or harmful manner.
• Sell, transfer, rent, or commercially trade access to your account without our permission.
• Attempt to obtain unauthorized access to another user's account.

If you believe your account has been compromised, contact: support@momentsme.app

4. User Content

Moments allows users to create, upload, publish, send, or otherwise share content.

This may include:

• Moments.
• Photos.
• Profile photos and cover images.
• Text.
• Comments.
• Reactions.
• Check-ins.
• Music-related information.
• Messages.
• Activity information that you choose to publish.
• Other information supported by the Service.

You retain ownership of the content you create and any intellectual property rights you have in that content.

You are responsible for ensuring that you have the rights and permissions necessary to upload or share your content through Moments.

5. Permission to Operate Your Content

To operate Moments, you grant us a limited, non-exclusive, worldwide license to host, store, reproduce, process, display, transmit, and otherwise use content you provide only as reasonably necessary to:

• Operate the Service.
• Display content to the audience you choose.
• Provide messaging and social features.
• Store and deliver uploaded media.
• Maintain and secure the Service.
• Enforce these Terms.
• Comply with applicable legal obligations.

This license does not transfer ownership of your content to Moments.

The license ends when your content is deleted from the Service, except where limited retention is reasonably necessary for technical, safety, legal, or shared-record purposes.

For example, certain message history may remain visible to another participant after an account is deleted as described in these Terms and our Privacy Policy.

6. Profile Information

You give us permission to display information you choose to associate with your Moments account, subject to the visibility and privacy features supported by the Service.

This may include:

• Display name.
• Profile photo.
• Cover image.
• Biography.
• Friendship status.
• Moments and activity that you choose to share.

We do not obtain ownership of your name, image, or profile content by providing the Service.

7. Friends and Social Connections

Moments includes features that allow users to:

• Send friend requests.
• Accept or reject requests.
• Remove friends.
• Block users.
• Interact with content according to applicable audience rules.

Friend relationships do not create any legal partnership, employment relationship, agency, or other formal relationship between users or with Moments.

Users are responsible for deciding who they connect with and what they share.

8. Private Messages

Moments may provide private one-to-one messaging between eligible users.

You must not use Messages to:

• Harass or threaten others.
• Send unlawful content.
• Send spam.
• Commit fraud.
• Distribute malicious content.
• Violate another person's privacy or intellectual property rights.

Blocking or other relationship changes may prevent new messages from being sent.

If an account is deleted, certain existing message history may remain visible to the other participant to preserve the integrity of the conversation.

A deleted account may be shown as "Deleted User."

9. Prohibited Conduct

You may not use Moments to engage in unlawful, harmful, fraudulent, abusive, or deceptive activity.

Prohibited conduct includes:

• Impersonating another person.
• Harassment, bullying, intimidation, or credible threats.
• Fraud or deception.
• Spam or abusive solicitation.
• Unauthorized access to accounts, systems, or data.
• Attempting to bypass security or privacy controls.
• Interfering with the normal operation of the Service.
• Using automated systems to access or manipulate the Service without authorization.
• Uploading malware or malicious code.
• Collecting information about users without authorization.
• Sharing another person's private or confidential information without permission.
• Violating intellectual property rights.
• Using the Service for unlawful purposes.
• Encouraging or facilitating illegal activity.
• Attempting to manipulate reporting, moderation, friendship, messaging, or interaction systems.

10. Prohibited Content

You must not publish, send, or distribute content through Moments that:

• Is unlawful.
• Contains credible threats or promotes violence.
• Harasses or targets another person abusively.
• Exploits or endangers children.
• Contains illegal sexual content.
• Promotes terrorism or violent extremist activity.
• Is fraudulent or intentionally deceptive in a harmful manner.
• Violates another person's privacy.
• Violates copyrights, trademarks, or other intellectual property rights.
• Contains malware or malicious code.
• Is otherwise prohibited by applicable law.

We may take action against content or accounts that violate these Terms.

11. Reporting

Moments provides tools to report certain users or content.

Reports may be used to investigate:

• Harassment.
• Abuse.
• Spam.
• Inappropriate content.
• Fake accounts.
• Other suspected violations.

You must use reporting tools in good faith.

Submitting intentionally false, abusive, repetitive, or manipulative reports may itself violate these Terms.

Reports are not intended to be publicly visible to ordinary users.

12. Blocking

Moments allows users to block other users.

Blocking may restrict or prevent:

• Friendship relationships.
• Friend requests.
• New messages.
• Comments.
• Reactions.
• Content visibility.
• Other interactions supported by the Service.

Certain historical content or message records may remain where necessary to preserve shared records or comply with applicable requirements.

13. Moderation and Enforcement

We may review reports and information reasonably necessary to protect users, investigate violations, secure the Service, or comply with law.

Where appropriate, we may:

• Remove content.
• Restrict content visibility.
• Limit access to features.
• Suspend an account.
• Terminate an account.
• Prevent certain interactions.
• Preserve information when required for security, dispute resolution, or legal compliance.

The appropriate action may depend on the nature, seriousness, frequency, and context of the conduct.

We are not required to take identical action in every situation.

14. Account Suspension and Termination

We may restrict, suspend, or terminate access to Moments when reasonably necessary to:

• Enforce these Terms.
• Protect users.
• Protect the security or integrity of Moments.
• Respond to serious or repeated abuse.
• Address fraud or unlawful conduct.
• Comply with applicable legal requirements.

Where appropriate and legally permitted, we may provide notice or information about significant enforcement actions.

15. Deleting Your Account

You may initiate deletion of your Moments account directly in the application:

Me → Edit Profile → Settings → Delete Account

Account deletion is intended to permanently remove your account and associated information according to the Service's deletion process.

Certain limited records may remain where technically necessary, legally required, or necessary to preserve shared records.

For example, existing message history may remain visible to another conversation participant while your active profile is replaced with a deleted-user state.

For more information: https://momentsme.app/delete-account

If you have difficulty deleting your account: support@momentsme.app

16. Intellectual Property

Moments and the software, branding, interface elements, designs, code, and other materials provided by us are protected by applicable intellectual property laws.

Except where expressly permitted, you may not:

• Copy or redistribute proprietary parts of the Service.
• Reverse engineer the Service except where applicable law expressly permits it.
• Attempt to obtain source code through unauthorized means.
• Remove proprietary notices.
• Use Moments trademarks or branding in a misleading or unauthorized manner.
• Create unauthorized commercial derivatives of proprietary Service materials.

These restrictions do not affect rights that cannot legally be restricted.

17. Copyright and Other Rights

You must respect the intellectual property rights of others.

You may not upload or share content unless you have the right to do so.

If we receive a valid intellectual property complaint or otherwise determine that content violates applicable rights, we may restrict or remove that content and may take action against accounts involved in repeated violations.

For intellectual property concerns, contact: support@momentsme.app

18. Apple Music and Third-Party Content

Moments may integrate with Apple Music or other third-party services to provide supported features.

Third-party content remains subject to the rights, licenses, terms, and restrictions of the relevant provider and rights holders.

Using Moments does not give you ownership of:

• Music recordings.
• Album artwork.
• Apple Music content.
• Other third-party intellectual property.

You must use such content only through the functionality and permissions provided by the applicable service.

19. Apple Weather / WeatherKit

Certain supported Moments features may display weather information provided through Apple Weather / WeatherKit.

Weather information is provided by a third party and may be unavailable, delayed, or inaccurate.

Moments does not guarantee the accuracy or availability of weather information.

Weather information should not be relied upon for emergency, medical, safety-critical, aviation, marine, or other high-risk decisions.

20. Health and Activity Features

Moments may allow you to create Moments using activity information that you choose to access through Apple Health.

Such features are intended for personal and social sharing purposes and are not medical services.

Moments does not provide medical advice, diagnosis, or treatment.

Do not rely on Moments activity features for medical decisions.

You are responsible for choosing whether to publish activity information.

21. Privacy

Our collection and use of information is described in our Privacy Policy:

https://momentsme.app/privacy

By using Moments, you acknowledge that information will be processed as described in the Privacy Policy and according to applicable law.

22. Service Availability

We work to maintain a reliable Service, but we do not guarantee that Moments will always be available, uninterrupted, error-free, or free from delays.

The Service may be temporarily unavailable because of:

• Maintenance.
• Software updates.
• Network failures.
• Third-party service interruptions.
• Security incidents.
• Events outside our reasonable control.

We may modify or discontinue features when reasonably necessary.

23. Third-Party Services

Moments relies on certain third-party services and technology providers.

These may include services provided by Apple, Google/Firebase, and other providers necessary to operate supported functionality.

Third-party services are governed by their own applicable terms and policies.

We are not responsible for independent third-party services outside our reasonable control.

24. No Sale or Transfer of Accounts

You may not sell, rent, purchase, license, transfer, or commercially trade a Moments account or access credentials without our written authorization.

25. Feedback

If you voluntarily provide ideas, suggestions, or feedback about Moments, you permit us to use that feedback to improve the Service without an obligation to compensate you, provided that this does not transfer ownership of your unrelated intellectual property.

26. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Moments is provided on an "as is" and "as available" basis.

We do not guarantee that:

• The Service will always be uninterrupted.
• All content will always be available.
• Every error will be corrected immediately.
• User-generated content will always be accurate.
• Third-party services will always function without interruption.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

27. Limitation of Liability

To the maximum extent permitted by applicable law, Moments will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the Service.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Your statutory rights remain unaffected where they cannot legally be waived.

28. Your Responsibility for Your Conduct

You are responsible for:

• Your use of Moments.
• Content you publish or send.
• People you choose to interact with.
• Ensuring you have permission to share content.
• Compliance with applicable law.
• Protecting your account and device.

Moments is not responsible for unlawful or unauthorized conduct by users merely because the Service was used to communicate or publish content.

We may nevertheless take reasonable measures to enforce these Terms and protect the Service.

29. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or costs arising directly from your unlawful use of the Service, your material violation of these Terms, or your infringement of another person's rights.

This provision does not apply where prohibited by applicable consumer protection law.

30. Governing Law

These Terms are intended to operate in accordance with the applicable laws of the Kingdom of Saudi Arabia.

Mandatory consumer, privacy, or other protections applicable in your place of residence continue to apply where they cannot legally be excluded.

Any dispute will be handled according to applicable law and the jurisdiction legally competent to hear the matter.

31. Transfer of Rights

You may not transfer your rights or obligations under these Terms without our consent where consent is legally required.

We may transfer rights or obligations relating to operation of the Service as part of a lawful restructuring, acquisition, financing, or transfer of the Service, subject to applicable law.

32. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

33. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it.

34. Entire Agreement

These Terms, together with the Privacy Policy and any feature-specific terms that are clearly presented to you, form the agreement governing your use of Moments.

They replace prior versions of these Terms once the updated Terms take effect.

35. Changes to These Terms

Moments may evolve, and these Terms may be updated from time to time.

If we make material changes, we may provide notice through:

• The Service.
• The Moments website.
• Another appropriate method.

The effective date shown at the top indicates the current version.

If you do not agree to updated Terms, you may stop using Moments and delete your account.

Continued use after updated Terms become effective may constitute acceptance where permitted by applicable law.

36. Contact Us

For questions or concerns regarding these Terms, contact:

Moments Support

Email: support@momentsme.app

Website: https://momentsme.app

Support: https://momentsme.app/support

Privacy Policy: https://momentsme.app/privacy

Account Deletion: https://momentsme.app/delete-account