Privacy Policy

1. Information You Provide to Moments

We collect information that you choose to provide when creating an account, completing your profile, using the Service, or communicating with us.

Depending on the features you use, this information may include:

• Email address.
• Display name.
• Profile information.
• Date of birth or gender where requested as part of the account or profile experience.
• Profile photo (avatar).
• Profile cover image.
• Biography or other profile information.
• Moments and other content you choose to publish.
• Photos you choose to upload.
• Comments and reactions.
• Friend relationships and friend requests.
• Private messages sent through Moments.
• Reports you submit about users or content.
• Information you provide when contacting support.

You are responsible for the information and content you choose to share through the Service.

2. Content and Social Activity

Moments is a social service, and certain information is processed to provide social features.

This may include:

• Moments you publish.
• The audience you select for your content.
• Friend relationships.
• Comments.
• Reactions.
• Views or interaction information.
• Messages.
• Reports and blocks.
• Account and profile activity necessary to operate the Service.

The visibility of your content depends on the audience, friendship, blocking, and privacy rules supported by Moments.

3. Photos and Media

When you choose to use photo features, Moments may request access to your photo library or camera.

We access only the photos or media that you choose to use with the Service, subject to permissions provided through your device.

Photos that you publish may be uploaded and stored so they can be displayed to the audiences you select.

You can deny or revoke photo or camera permissions through your device settings.

4. Location Information

Some Moments features may use your location when you explicitly choose to use a location-related feature.

Examples include:

• Check-ins.
• Nearby place discovery.
• Weather information associated with a Moment.

Location access is requested through the operating system and depends on the permissions you provide.

We do not require continuous background location access for normal use of Moments.

If you deny location access, location-dependent features may not work, but other parts of the Service can continue to function.

5. Weather Information

Moments may use Apple Weather / WeatherKit to retrieve weather information relevant to a location when a supported feature requires it.

Your device location may be used to request current weather information when you choose to use such a feature.

If location or weather information is unavailable, Moments may continue without including weather information.

Weather information is provided through Apple's services and may also be subject to Apple's applicable terms and privacy practices.

6. Health and Activity Information

Moments may allow you to create a Moment using activity information from Apple Health.

If you choose to use this feature, Moments may request permission to access supported Health information such as:

• Step count.
• Walking or running distance.
• Related activity information required to create the activity Moment.

Moments accesses this information only after you explicitly choose to use the feature and grant the required permission.

The activity information used for a Moment is processed for the purpose of creating the content you choose to publish.

Moments does not use Apple Health information for advertising.

You can manage Health permissions through your device settings.

7. Apple Music

Moments may allow you to search for and share music information provided through Apple Music.

When you use this feature, information related to your search or selected music may be processed to provide the music-sharing experience.

Apple Music content and services are provided by Apple and are subject to Apple's applicable terms and privacy practices.

8. Information Collected Automatically

When you use Moments, certain technical information may be processed automatically to operate, secure, and improve the Service.

This may include:

• Device and operating system information.
• App version.
• Network and connectivity information.
• Authentication and security information.
• Technical logs.
• Error and diagnostic information.
• Information needed to detect abuse, fraud, or unauthorized access.

Some of this information may be processed through the infrastructure and service providers used by Moments.

9. Firebase and Infrastructure Providers

Moments uses services provided by Google Firebase and related infrastructure to operate important parts of the Service.

These may include:

• Firebase Authentication.
• Cloud Firestore.
• Firebase Storage.
• Cloud Functions.
• Firebase App Check.

These services help provide functionality such as:

• Account authentication.
• Data storage.
• Media storage.
• Secure backend operations.
• Messaging and social interactions.
• Abuse prevention and application security.

Information processed through these services may be subject to the applicable privacy and security practices of the service provider.

10. How We Use Information

We use information collected through Moments to:

• Create and manage user accounts.
• Provide the features and functionality of the Service.
• Display profiles and user-generated content.
• Deliver Moments to permitted audiences.
• Maintain friend relationships.
• Provide comments and reactions.
• Provide private messaging.
• Process photos, check-ins, music, activity, and supported Moment types.
• Process reports and blocks.
• Protect users and the Service from abuse or unauthorized activity.
• Maintain account and application security.
• Respond to support requests.
• Diagnose technical problems.
• Maintain and improve reliability and performance.
• Comply with legal obligations where applicable.

We do not use your information for purposes that are unrelated to operating and protecting Moments unless we provide appropriate notice or obtain consent where required.

11. Advertising and Sale of Personal Information

Moments does not currently operate an advertising platform within the Service.

We do not sell your personal information to advertisers.

We do not use Apple Health information for advertising or marketing.

If our practices materially change in the future, this Privacy Policy will be updated before those practices are introduced where required.

12. How Information Is Shared

With Other Users

Information and content you choose to share may be visible to other users according to the audience, friendship, messaging, and privacy settings applicable to the feature.

With Service Providers

We may use trusted technology and infrastructure providers to operate, secure, host, and maintain Moments.

These providers process information only as necessary to provide their services to us and according to their applicable agreements and policies.

For Legal and Safety Reasons

We may preserve, access, or disclose information when reasonably necessary to:

• Comply with applicable law or valid legal process.
• Protect the rights or safety of users.
• Investigate fraud, abuse, security incidents, or violations of our Terms.
• Protect the security and integrity of Moments.

Business Transfers

If Moments becomes involved in a merger, acquisition, financing, restructuring, or transfer of all or part of its business, information may be transferred as part of that transaction, subject to applicable law.

13. Messages

Private messages are intended to be accessible only to the users participating in the conversation, subject to the Service's security rules and applicable legal requirements.

If a user deletes their account, certain existing conversation history may remain visible to the other participant so that the conversation remains coherent.

The deleted account may be represented as "Deleted User" rather than continuing to expose an active profile.

A deleted user cannot continue sending new messages.

14. Reports and Blocking

Moments provides tools to report users or content and to block other users.

Reports may contain information such as:

• The reporting user.
• The reported user or content.
• The reason for the report.
• The time the report was submitted.

Reports are used for safety, moderation, abuse prevention, and enforcement of the Terms of Service.

Reports are not publicly available to ordinary users.

Blocking may restrict friendship, messaging, comments, reactions, content visibility, and other interactions between affected users according to the rules of the Service.

15. Data Retention

We retain information for as long as reasonably necessary to:

• Provide and maintain the Service.
• Maintain your account.
• Protect users and the Service.
• Resolve disputes.
• Detect abuse or fraud.
• Comply with applicable legal obligations.

Different categories of information may be retained for different periods depending on their purpose.

When you delete your account, Moments initiates deletion or removal of account-related information according to the account deletion process.

Some limited information may remain where technically necessary, legally required, or necessary to preserve shared records, such as an existing conversation visible to another participant.

16. Account Deletion

You can initiate deletion of your Moments account directly from within the app:

Me → Edit Profile → Settings → Delete Account

Account deletion is intended to permanently remove your account and associated information according to the Service's deletion process.

For additional information, visit: https://momentsme.app/delete-account

If you experience difficulty deleting your account, contact: support@momentsme.app

17. Your Choices and Controls

Depending on the feature, you can manage your information by:

• Editing your profile.
• Choosing whether to publish a Moment.
• Selecting supported audiences.
• Managing friend relationships.
• Deleting supported content.
• Blocking users.
• Managing device permissions.
• Managing Photos, Camera, Location, Health, and other permissions through your device.
• Deleting your account.

You may also contact us with privacy-related questions at: support@momentsme.app

18. Security

We use reasonable technical and organizational measures designed to protect information processed through Moments.

These measures include access controls, authentication, application security controls, backend security rules, and other safeguards appropriate to the Service.

However, no electronic storage, network, or transmission method can be guaranteed to be completely secure.

You are also responsible for protecting access to your account and device.

19. Children's Privacy

Moments is not intended to be used in violation of applicable age and parental-consent requirements.

Users must meet the eligibility requirements described in our Terms of Service and any age requirements imposed by applicable law.

If we learn that personal information has been collected from a person in circumstances where legally required consent or eligibility was not present, we may take appropriate steps to restrict the account or delete the information as required by applicable law.

Parents or guardians with privacy concerns may contact: support@momentsme.app

20. International Processing

The technology providers used to operate Moments may process or store information in countries other than the country where you live.

Where required, we take reasonable steps to use information in accordance with applicable data protection requirements.

21. Third-Party Services

Certain Moments features rely on services provided by third parties, including Apple and Google/Firebase.

Their processing of information is also governed by their respective privacy policies and terms.

Moments does not control the independent privacy practices of third-party providers.

22. Changes to This Privacy Policy

We may update this Privacy Policy when the Service, legal requirements, or our information practices change.

When we make material changes, we may provide notice through the Service, our website, or another appropriate method.

The effective date at the top of this page indicates when this Privacy Policy was last updated.

We encourage you to review this page periodically.

23. Contact Us

For questions, requests, concerns, or complaints regarding this Privacy Policy or your information, contact:

Moments Support

Email: support@momentsme.app

Website: https://momentsme.app

Support: https://momentsme.app/support

Account Deletion: https://momentsme.app/delete-account